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MrsJ911
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my adf won't pull in the paper for me to send a fax!?

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HP officejet pro 6830
Microsoft Windows 10 IOT

i dont have any error messages 

the adf is just not accepting paper.

3 REPLIES 3
The_Fossette
HP Support Agent
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@MrsJ911,

 

I reviewed your post and I understand that the ADF is not picking up the paper.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you able to make a copy of ADF?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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MrsJ911
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Message 3 of 4
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Still not working 

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The_Fossette
HP Support Agent
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@MrsJ911,

 

Did you try the steps suggested in the below article?

 

https://support.hp.com/us-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum...

 

Cheers!

The_Fossette
I am an HP Employee

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