Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I have an iPhone XR that i have used to print to my HP OfficeJet Pro 8720/8725.
I'll print a couple of pages and then the HP app on the iPhone advises the printer is "offline" & cannot be found. I've rebooted the phone and the printer.
Printer works OK from my laptop
Welcome to the HP support community.
I understand that you are getting printer offline error, follow these steps to fix the issue.
Update your iPhone
Update the printer firmware
Here are the steps:- Click here
Uninstall and reinstall the HP Smart app
Here is the link to download HP smart app:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Sandytechy20 I am an HP Employee
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