cancel
Showing results for 
Search instead for 
Did you mean: 
Christian28
New member
1 0 0 0
Message 1 of 2
131
Flag Post

my laptop wont charge anymore

HP Recommended

so i have this Compaq Preserio V6000 and it stopped charging recently. it used to charge fine but now it wont even show the blue LED when its plugged in. do you think its the charger or the laptop?

this isnt too urgent as i just want to laptop working so i can play old games, but is there any way i can fix this? its the version with a Turion and GeForce go graphics.

or it might be screwed because my dad had it plugged into a DC outlet for so long so the adapter switched it to AC and screwed it up making it so it can only be used if its plugged in.

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
25,726 25,606 1,413 1,485
Message 2 of 2
Flag Post
HP Recommended

@Christian28

 

Welcome to HP support community.

 

I have a few steps listed below that should help you resolve this concern: 

Unplug the charge and use the laptop until the battery drains to 15%. 

Turn off the laptop and turn it back on after 30mins. 

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager: 
1) In the search box, type and open “Device Manager”.  

2) Expand “Batteries”.  

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.  

4) Click on “Uninstall”.  

5) At the prompt put a check in the box to remove the current driver  

6) Shutdown the computer.  

7) Remove the battery for minute and then put it back in.  

😎 When the computer comes back up it should automatically find the driver.  

9) Go to Device Manager.  

10) Expand Batteries.  

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 

12) Click "Search automatically for updated driver software"  

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.  

Restart the computer and the issue should be fixed. 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers

 

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation