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HP Recommended
HP Office Jet Pro 6938
Microsoft Windows 8.1 (64-bit)

my printer was working fine this morning.  then started blurry printing, then printing blank pages.  I have done all of the trouble shooting

1 REPLY 1
HP Recommended

@diane05

 

Welcome to the HP Support Community.

 

Does this happen while copying too?

 

Your Printer model name seems to incorrect. Please help us with the correct Printer name to give you Printer specific troubleshooting steps.

 

Thanks!


I am an HP Employee

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