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Locked

‎04-25-2021 08:34 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I had the bonus software from my envy 5052 already installed my computer was acting up and was perform a reset. My bonus was erased and now im trying to redownload the program with code and is not doing anything. Can you please help? 

Category:
1 person had the same question
1 REPLY 1

‎04-29-2021 07:07 AM

HP Recommended

@yazba

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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