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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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one year later, has HP succeeded in finding a solution for the double sided scan in the APP HP SMART

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HP SMART

one year later, has HP succeeded in finding a solution for the double sided scan in the APP HP SMART

I am looking for a way to scan double sided. 

 

or are there any other possibilities/apps that communicate well with HP officejet pro 6830 

and that give the choice in SIZE of the pdf.

 

thx

best regards,

Mia

 

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@Mia1111111

 

I reviewed your post and I understand that you are unable to print double sided from the HP Smart app.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you using the HP Smart App on your computer or phone?

 

Meanwhile, refer to the below article on how to use the HP Smart App.

 

Android/iOS: https://support.hp.com/in-en/document/c03561640

 

Windows: https://support.hp.com/in-en/document/c04675142

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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