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‎03-29-2020 10:32 AM

HP Recommended
Product: HP2622
Operating System: Microsoft Windows 10 (64-bit)

Hi team - I have just brought an HP deskjet 2622 and got it set up but the first 4x6 photo page I put in the paper feeder has never come out.  I have since printed 2 things - they both come out fine but despite opening all the available doors I cannot find the piece of 4x6 photo paper!  The screen shows E8 but seems to be showing all the symbols that the guide shows as an example - but i'm worried this paper is still inside.  I have tried unplugging for 60 seconds to reset the printer but the screen still shows everything.  Any ideas where the paper may be ??

2 REPLIES 2

‎03-29-2020 11:08 AM

HP Recommended

On the bottom side of the printer are jam access door, open those and inspect for missing paper.




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‎03-30-2020 12:13 AM

HP Recommended

Hi team. I had already done that. Also presumably the screen should not be showing all the symbols. How can i get rid of thosr

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