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Dave2307
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print email attachments from G mail

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please see subject item which is my problem which has only just arisen today when trying to print email attachments from G mail on my HP  Photosmart 5520 all in one series.Serial no. [personal info removed] from my Android mobile phone model Samsung A6.

I would appreciate your assistance with this.Everything appears to be working ok as I am able to print from a tablet from my G mail.

Many thanks

David

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Jay_G24
HP Support Agent
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Message 2 of 2
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Hi @Dave2307,

 

I'd like to help!

 

To assist better -

 

What is the error you receive when you try and print from your phone?

Have you tried downloading the document before printing?

 

Try the below suggestion-

 

Install and turn on the Samsung Print Service Plugin

Install or update the Samsung Print Service Plugin from the Google Play Store, and then make sure the plugin is turned on.

NOTE: 

Menus, icons, and the location of the print settings vary depending on Android version and device manufacturer.

  1. On your Android device, install or update the Samsung Print Service Plugin (in English) from the Google Play Store.

  2. Once the installation or update is complete, choose a method to turn on the Samsung Print Service Plugin:

    NOTE: 

    On Android devices with 7.0 (Nougat), the HP Print Service Plugin is turned on automatically after installation. Skip to the step to Print with the Samsung Print Service Plugin.

    • If this is the first time you installed the Samsung Print Service Plugin, swipe down from the top of your Android device to display the notification dashboard, find Samsung Print Service Plugin installed, and then tap the Tap to enable notification.

      Figure : Tapping to enable the Samsung Print Service Plugin

      Tapping to enable the Samsung Print Service Plugin
    • If you updated the Samsung Print Service Plugin, tap Settings , tap More, More networks, More settings, or NFC and sharing, and then tap Print or Printing.

      Figure : Example of the Samsung Print Service Plugin

      Example of the Samsung Print Service Plugin
  3. Tap Samsung Print Service Plugin, and then tap On.

  4. Turn off any other print service plugins, if necessary.

Your Android device is now ready to print using the Samsung Print Service Plugin.

Print with the Samsung Print Service Plugin

Print photos, documents, emails, or webpages from your Android device.

NOTE: 

Menus, icons, and the location of the print settings vary depending on Android version and device manufacturer.

  1. Open the item you want to print, tap the menu icon , and then tap Print.

    A print preview screen displays.

  2. Tap the down arrow to view the printer list.

    Figure : Tapping the down arrow

    Tapping the down arrow to view the printer list
  3. Select your printer:

    • To print over a network, select HP [your printer model name] from the list of available printers.

    • To print over Wi-Fi Direct, select DIRECT-xx-HP [your printer model name] from the list of available printers.

    Figure : Selecting the printer

    1. Network connection

    2. Wi-Fi Direct connection

  4. Tap the down arrow  to change any print settings, and then tap the Print icon .

    Figure : Tapping the down arrow

    Tapping the down arrow to view the print settings

 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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