Restart the wireless router, the printer, and the PC
Use the HP Smart app to print and scan from your Win PC
Click here to download and know more about the app.
If you are not able to print,
On the printer screen, go to Setup > Network Setup > Restore network settings
Go back to Network > Wireless > Wireless setup wizard and select your network.
Make sure the printer and the PC are connected to the same wireless network.
This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
Now, try printing.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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