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luvcotons
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printer offline and will not print

HP Recommended
officejet pro 8600 premium
Microsoft Windows 10 (64-bit)

printer will not print and is offline.

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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HP Recommended

@luvcotons Here's all you need to know and do, to resolve such issues:

The below information explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings.

NOTE: 

When troubleshooting a connection to your wireless network, make sure you are connecting your printer to the router and not a wireless extender.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SELECT YOUR PRINTER TYPE.

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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