cancel
Showing results for 
Search instead for 
Did you mean: 
Buddy30
New member
1 0 0 0
Message 1 of 2
89
Flag Post

printer set up

HP Recommended
HP OfficeJet 4650 printer
macOS 10.14 Mojave

How do I open the automatic output tray extender on my HP OfficeJet 4650 printer?

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
11,186 11,156 827 922
Message 2 of 2
Flag Post
HP Recommended

Hi @Buddy30

 

Welcome to the HP Support Community. I'd be happy to assist you with the  "How to get the output to extend" issue. 

 

Let's try a power reset on the printer-

 

Reset the product

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Unplug the power cord from the wall outlet.
  3. Wait at least 60 seconds.
  4. Plug the power cord back into the wall outlet.
  5. Reconnect the power cord to the printer.
  6. Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

The Output Tray has an auto-deploy feature so that the printer will automatically eject it to catch the paper, but it does not retract it.

 

If the tray is stuck and you're unable to reach it then you could try using tweezers to get out.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation