Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

"This printer is not currently configured with a network address"

HP Recommended
HP 8030 Inkjet printer
Microsoft Windows 10 (64-bit)


My computer says that my printer is inactive, but prints fine from both my ipad and laptop.

Printer is connected to the wireless network.

I need to set this gateway up so I can sign up for my Instantink account, but the web access test results com back as "This printer is not currently configured with a network address" but the local wireless network connects fine.

Can anyone help me out?



HP Support Agent
HP Support Agent
12,660 12,629 978 1,108
Message 2 of 2
Flag Post
HP Recommended

Hi @KHeitland


Welcome to the HP Support Community. I'd be happy to assist you


Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.


To better assist you - 


Is your printer connected to a home network or public network?

What is the status of the wireless light on the printer, steady or blinking?


meanwhile, Use HP Print and Scan Doctor

Download HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any printer connectivity issues. 

For more information, go to


Also, refer to Printer Offline


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation