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‎11-12-2020 10:33 AM

HP Recommended
Product: HP Envy 6055

Using app to set up printer. It appears to be stuck and I get this message "connected printing services" and nothing is happening.  Help!!!!

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1 REPLY 1

‎12-06-2020 01:41 PM

HP Recommended

@PLS62

 

Welcome to the HP Support Community.

 

Uninstall and reinstall the HP Smart App and try again.

 

To which device are you connecting the Printer to?

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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