cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
shanet1
New member
1 0 0 0
Message 1 of 2
115
Flag Post

re-use ePrint email. I deleted the old printer but it says email addr is in use.

HP Recommended
Microsoft Windows 10 (64-bit)

I have received a new HP printer and want to re-use the same ePrint email address. Unfortunately, I already deleted the old printer from the HP Smart dashboard and the old printer is not functioning (why I got a new one) to add it back in to modify the email address.. Is there someway I can either bring back the old printer to change the email address or can support simply delete the ePrint email address so that I can use it again? 

 

Thank you for any help that you can provide.

 

1 REPLY 1
Dragon-Fur
Level 16
Level 16
35,361 20,351 3,274 11,879
Message 2 of 2
Flag Post
HP Recommended

@shanet1 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

You'll have to wait six months to reuse the original address.

What?

The process to transfer the address requires you to have access to the old printer and that web services on that printer is not disabled.

 

Open

Changing Your HP ePrint Email Address

FAQ - Section Why am I unable to reuse my previous HP ePrint email address?

 

 

You only need add / change the original address by a single letter or number to make it usable.

Yes, I know, but here we are...

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

Dragon-Fur

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation