spia wifi spenta, contattare amministratore stampante

[Annaida]

 non è possibile accedere dal pannello touchscreen al ripristino rete, non si accede a nessuna settaggio perché dice che deve farlo amministratore della stampante

[Irfan_06]

Hi @Annaida,

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

Take care and have a good day

HP Support

[Annaida]

you can't access it from the touchscreen panel to the network recovery, you don't access any settings because it says you have to do it printer administrator

[Annaida]

I can't get into the WBS printer portal to do the printer reset even with a USB connection.

Thank you

[zoey7886]

@Annaida, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding administrative password! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Here are some steps you can consider:

Check Permissions: Ensure that you have the necessary administrative permissions to access the printer settings.

Network Connection: Verify that your printer is properly connected to the network and troubleshoot any connection issues.

Using USB Connection: If a USB connection isn't granting access to necessary settings, double-check that the printer recognizes the USB connection and drivers are properly installed.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Annaida]

Good evening 

The problem is that once i closed all admin permissions trought EWS page (where it says applications to be shown on the display) and now i cant access in printer setup display (for instance the wifi spy, the blue one, is off line isnt blue!! Or  i cant modify any printer setup except for page size or time of stanby)

I cant restar the network cause the printer dont reach anymore the internet connection nor wireless nor ethernet.

There is a mode for reset at fabric point all the   setup that i mistake??

Thanks lot

Annaida