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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Welcome to HP support community.
Check the ink delivery system
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Make sure the transportation ink valve is in the unlocked position.
CAUTION:
Printing with a locked transportation ink valve can damage the printheads.
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Make sure the printer is turned on.
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Inspect the position of the blue printhead latch.
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Open the exterior door.
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Open the printhead access door.
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Wait until the carriage is idle and silent before you continue.
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Visually inspect the printhead latch position.
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Refer step no.4 in this HP document:- Click here
Let me know how it goes.
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