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Mary039
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trying to connect printer to wireless network. I must either disable the MAC addre of my printer .

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I'm trying to connect my printer to my wireless router but I get a message that MAC address filtering is enabled and I do not know how to disable it.

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Jay_G24
HP Support Agent
HP Support Agent
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Hi @Mary039,

 

I'd like to help!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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