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nakamanda
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trying to stop 3630 all in one printing test page everytime. Instructions please

HP Recommended
HP Deskjet 3630
Other

How do I stop 3630 printing test page every time I turn it on?

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The_Fossette
HP Support Agent
HP Support Agent
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@nakamanda,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the printer is printing a test page every time you turn it on.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the printer printing the alignment page?

Is the printer printing the printer test page?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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