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‎02-05-2021 05:49 PM

HP Recommended
Product: hp envy 4500 prnter
Operating System: iOS

Since I have connected deco 1 mesh wifi not able to print from my iphone or ipad but able to print from hp computer

Category:
1 person had the same question
1 REPLY 1

‎02-11-2021 01:32 PM

HP Recommended

@ahr1000

 

I reviewed your post and I understand that you are unable to print from your phone after installing Deco mesh.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

When you have a mesh setup, it is like have different access points. The printer and the phone need to be connected to the same access point to work correctly.

 

Having said that, I recommend you uninstall the HP Smart app on your phone and try to configure it again, and check if it helps.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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