cancel
Showing results for 
Search instead for 
Did you mean: 
CMikeD
New member
2 1 0 0
Message 1 of 3
129
Flag Post

web services

HP Recommended
Color LaserJet PRO MFP M281cdw
macOS 10.15 Catalina

I am attempting to set up Web Services; whenever I try to enable the Web Services I get an error that "the printer is unable to connect to the internet." 

It is connected to my network and I can print/scan without problems over the WiFi. Every other device attached to the network has no problem accessing the internet, so it isn't an issue with my network or internet access. Any ideas?

2 REPLIES 2
B_Will
Level 6
591 581 37 54
Message 2 of 3
Flag Post
HP Recommended

Maybe you have a Parental Control set on the printer IP address?

0 Kudos
CMikeD
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Hi, thanks for the suggestion. No I dont have any access restrictions at all on my router. 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation