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elien1990
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Message 1 of 2
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wifi password incorrect

HP Recommended
hp8610
Microsoft Windows 10 (64-bit)

Hello

I want to install the wifi network on my hp8610 printer, i select the correct wifi network and typ the correct WPA key but everytime i want to connect, the printer it says wrong password. It is not wrong i checked it.

What can i do?

1 REPLY 1
Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@elien1990

 

Welcome to the HP Support Community.

 

To restore the printer to the original network settings 1. From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup. 2. Touch Restore Network Defaults, and then touch Yes. A message appears stating that the network defaults have been restored. 3. Touch OK.

 

Once done, run the Wireless setup wizard again to connect to the Wi-Fi: 1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup. 2. Touch Network Setup. 3. Touch Wireless Settings. 4. Touch Wireless Setup Wizard. 5. Follow the display instructions to complete the setup.

 

The Printer is case-sensitive

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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