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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-13-2011 04:32 PM

HP Recommended

I used to be able to log straight into my account and work from there but its just not visible any more. Have HP abandoned us for another self-help forum?

 

An what if I want to track the order for a new computer that I submitted today? I've had no confirmation and cannot find it on the site. Should I therefore assume that the order has failed???

2 REPLIES 2

‎12-19-2011 09:10 AM

HP Recommended

Are you having trouble logging into your forum account or the account you placed the order in?

 

I'm sorry but this is a peer-to-peer community of HP customers, and not a venue to contact HP directly. 


If you have additional or direct feedback for HP about their products or services, or questions about orders, you can use the link below for contact information.

http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

If you have other questions and concerns about using the forum, please feel free to send me a private message.

Thank you.

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‎05-21-2012 02:59 PM

HP Recommended

Trying to track my order and can't even find it.  hpdirect preferred account shows a transaction with no details

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