HP Expert Day is an event when experts, HP engineers, and other employees join our online HP Support Forums to answer your toughest technical questions, even for products that are out of warranty. HP Expert Days give you a chance to talk directly with the people who designed and made the HP products you’re using, or who wrote the manuals for them.
This event has been called the “Super Bowl” of expert assistance, providing you with a day of free access to a wealth of internal and external technical experts.
HP Experts enjoy a wide range of opportunities to share their experiences with one another — virtually and in person. In addition to helping form members solve technical issues from any location around the globe, our experts enjoy opportunities to share their experiences with one another face to face.
HP is dedicated to helping experts deepen their relationships with one another while strengthening the important bond between the company and its technical advisers. This is accomplished through three important concepts:
HP encourages customers, employees, partners and influencers to embrace the virtual world by engaging daily in our social support forum. HP also encourages participants to communicate with one another regularly through discussion tools made available to them, like private messaging.
While our experts continue meeting online in private portals to resolve common technical issues, the company is focusing its efforts on planning regional meet-ups, where our experts can meet face to face with their peers and share hands-on experiences with HP products.
For a glimpse of how HP events reinforce community learning while fostering lifelong friendships, check out a review of the 2013 Social Summit.