• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-26-2016 04:28 AM

HP Recommended
Product: pavilion dv6 6b63er
Operating System: Microsoft Windows 7 (64-bit)

после переустановки виндовс, скачал все драйвера с сайта. но когда увеличиваешь яркость/ громкость либо уменьшаешь больше не вылазят специальные окошки. драйвера переустанавливал не помогло 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-26-2016 06:49 AM

HP Recommended

Hi:

 

Do you mean that there is no display of the volume up/down and the brightness up/down levels on the display screen?

 

If so, you need to install this software...

 

This package provides the HP On-Screen Display Utility for the supported notebook models and operating systems. The HP On-Screen Display Utility enables the pop-up graphic displays that are shown on the screen when certain characteristics, such as volume or brightness, are changed.

 

ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55152.exe

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-26-2016 06:49 AM

HP Recommended

Hi:

 

Do you mean that there is no display of the volume up/down and the brightness up/down levels on the display screen?

 

If so, you need to install this software...

 

This package provides the HP On-Screen Display Utility for the supported notebook models and operating systems. The HP On-Screen Display Utility enables the pop-up graphic displays that are shown on the screen when certain characteristics, such as volume or brightness, are changed.

 

ftp://ftp.hp.com/pub/softpaq/sp55001-55500/sp55152.exe

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.