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HP Recommended
HP Spectre x360 15
Microsoft Windows 10 (64-bit)

FRENCH BELLOW

 

Hello everyone, I have an HP Specter x360 15 for 9 months, since yesterday one of the components starts to sizzle very hard as soon as I put the sound (music, video, etc. ..). The internal speakers work, but this very loud crackle covers the sound.

This noise comes from under the PC on the right.

 

See it at this link : https://linksharing.samsungcloud.com/contents/view?contentsToken=1583041311687C23Je8r&currentIndex=1

 

I checked the drivers everything is up to date. What to do ?

The noise turns off when I close the music or video, or when I connect a cable jack to an external speaker.

 

Thank you

 

Bonjour à tous, j'ai un HP Spectre x360 15 depuis 9 mois, depuis hier un des composants se mets à grésiller très fort dès que je mets du son (musique, vidéo, etc..). Les enceintes internes fonctionnent mais ce très fort grésillement couvre le son.

Ce bruit provient de sous le PC à droite. Voir à ce lien : https://linksharing.samsungcloud.com/contents/view?contentsToken=1583041311687C23Je8r&currentIndex=1

 

J'ai vérifié les pilotes tout est à jour. Que faire ?

 

Merci

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The HP Support answer me by messenger, and told me to update the HP Bios with this link : https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100747.exe

 

 

IT WORKS !

 

Thank you HP

View solution in original post

1 REPLY 1
HP Recommended

The HP Support answer me by messenger, and told me to update the HP Bios with this link : https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100747.exe

 

 

IT WORKS !

 

Thank you HP

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