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‎07-14-2020 09:41 PM

HP Recommended
Product: HP Spectre x360 - 13-
Operating System: Microsoft Windows 10 (32-bit)

Please help I have this problem with my audio and cant find the solution. The problem is with the internal speakers , if I use the headphone jack or blue tooth speakers it works fine.

On any audio file the volume starts loud and then goes down and  stays soft. Unable to hear any audio clearly.

 

Note as recommended in earlier post I uninstalled the real tech audio driver also updated Windows 10 nothing, restored the operating system but nothing works,

 

Does anyone have a solution

 

Thanks

 

 

1 REPLY 1

‎07-17-2020 02:36 PM

HP Recommended

@BG-1_

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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