AUDIO PROBLEM

[PUSPENDU]

device showed continuely silent mode.nothing to change when i try to increase the volume.silent indicator also shown on f6 key.

 pls help

[KrazyToad]

@PUSPENDU

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and I would like to help

May I know since when are you facing this issue?

I suggest you reinstall the Audio driver from Device Manager

- Select the Start  button, type Device Manager, and select it from the list of results.
- Look for Audio Inputs and Outputs Adapters and expand the List
- Look for Audio driver then right-click it, and select Update Driver.
- Select Search automatically for updated driver software.
- If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Audio driver and select Uninstall. Restart your PC and Windows will attempt to reinstall the driver.

Also update the BIOS from this Link: https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-14-ba000-x360-convertible-pc/15551162/m...

Keep me posted how it goes

Thank you and have a wonderful weekend 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.