08-23-2019 11:06 PM
I had a System Update and after that whenever I play any music or watch movie Audio Plays from both places (Laptop Speakers and Earphones). In Device Manager it shows Intel(R) Smart Sound Technology (Intel(R) SST) OED drivers missing, if I try to update it gives message says latest drivers are installed. This creates lot of issue, please help me to solve this error.
08-23-2019 11:28 PM
Your machine is an HP Notebook - 15-ay137cl, its specs
Please download and perform a CLEAN install the following Realtek Audio software
It does not work, you have to use older version
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-24-2019 10:22 AM - edited 08-28-2019 11:57 PM
I uninstalled the Realtek Audio software and performed a CLEAN installation but unfortunately this did not solve my issue. I am not sure but, I think there is some issue with one of the driver Intel(R) Smart Sound Technology (Intel(R) SST) OED as this still has an alert symbol with it. Please see the attached image.