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Waz6678
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Audio Cutting Out

HP Pavilion x360 14-cd1004na
Microsoft Windows 10 (64-bit)

My audio on the main speaker keeps cutting out after 10min. It only works after I've restarted my laptop. I've used the HP diagnostic tool, and on the app it fixes the audio, but only on the app. Everywhere else, eg on chrome, spotify etc the audio speaker. will only work after a restart.

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Message 2 of 2
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HP Recommended

Audio Cutting Out

@Waz6678 

 

Please download and perform a CLEAN install the following Realtek Audio software/driver

 

   https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98297.exe

 

Regards.

BH
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