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‎07-06-2022 12:59 AM

HP Recommended

I recently got me a HP Notebook from amazon and For some reason after doing some of the scheduled updates, the laptops audio drivers show as not installed. In order to fix them i have too do clean reinstalls of the windows and that only lasts for a couple of days before it goes back too no drivers.

VidMate Mobdro
Category:
1 person had the same question
2 REPLIES 2

‎07-09-2022 01:46 PM

HP Recommended

Hi @ubarnmiha 

 

Welcome to the HP Support Community.

 

I'd like to help! 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Keep me posted. 

 

 

NIRVANA_95
I am an HP Employee
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‎07-10-2022 03:24 PM - edited ‎07-10-2022 03:29 PM

HP Recommended

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I've had Windows Support working for 2 days to try to fix the issue. I've followed every suggestion that I've seen, including downloading various drivers.

I have uninstalled the realtek drivers from device manager and tried installing the drivers via setup again, and doesn't work. I even reinstalled Windows 10. 

Doesn't work. Still says "no output devices found", not my laptop's speakers, not my plug-in headphones.

 

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