• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-28-2020 05:56 PM

HP Recommended
Product: HP 15 dy1xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi! I bought this laptop a little over a year ago, and I have an external microphone I use on occasion. I've tried connecting it to my laptop, but it won't recognize it as a microphone. It keeps trying to suggest it's headphones. I'm wondering if it isn't actually a combined input/output jack like I was told. It's strange, because my headphones have a microphone as well, and my laptop is more than happy to recognize that as a valid microphone, but I can't use my actual nice quality mic.

1 REPLY 1

‎01-02-2021 10:54 AM

HP Recommended

@pulchra, Welcome to the HP Support Community!

 

   All the latest model notebook Audio Jack combo (3.5. I suggest available in the online stores called 3.5 splitter jack.

 

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

]\]Have a great day! 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.