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‎06-20-2022 03:09 AM

HP Recommended
Product: HP Laptop - 15-dw2005ni
Operating System: Microsoft Windows 10 (64-bit)

I recently updated my Windows 10,after restarting my computer shows I have no audio. Audio or Sound options not showing up in device manager. I have tried downloading audio drivers from HP support but all are not working giving me the error that they are not supported by my OS.

Category:
1 person had the same question
1 REPLY 1

‎06-20-2022 07:28 AM

HP Recommended

Hello @Ihsaanudeen 

 

(1) Update audio driver

Realtek High-Definition (HD) Audio Driver - Ice Lake

6.0.8924.1 Rev.A519.7 MBJul 16, 2020Download

 

(3) Update all drivers in one place

HP Support Assistant

9.6.587.0 Rev.A138.6 MBJan 18, 2020Download

 

(3) ( Optional ) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.54 Rev.A53.7 MBJun 3, 2022Download

 

(4) Test again ...

 

Your software/drivers site:

https://support.hp.com/us-en/drivers/selfservice/hp-15-dw2000-laptop-pc-series/32612069/model/348416...

 

Please report your results.

 

best regards

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