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HP Recommended
HP Envy 15
Microsoft Windows 10 (64-bit)

Hey, Just recently I accidently uninstalled my IDT audio from Sound, Video and Game Controllers and now that is currently missing from my Device Manager, I've spent endless hours trying to configure and fix this problem however cannot come across a fix. And at the moment, have no sound whatsoever. Furthermore, when I attempt to download the IDT drivers it states - Refer to attached image

 

Any help would be greatly appreciated, Thank you!Screenshot_1.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try the following.

 

Right click on a empty area of the Taskbar and select Task Manager.

 

In the bottom left select More Details ( if it's not already selected ).

 

Click on File and select Run new task.

 

Type rstrui - also enter a tick in the box for 'Create this task with administrative privileges' - and click Ok.

 

When the system restore interface has loaded, pick a restore point at least 48 hours before the issue first occurred and then proceed with the system restore.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Try the following.

 

Right click on a empty area of the Taskbar and select Task Manager.

 

In the bottom left select More Details ( if it's not already selected ).

 

Click on File and select Run new task.

 

Type rstrui - also enter a tick in the box for 'Create this task with administrative privileges' - and click Ok.

 

When the system restore interface has loaded, pick a restore point at least 48 hours before the issue first occurred and then proceed with the system restore.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended
Absolute lifesaver. Got it all back, Thank you!

One more thing, my HyperX Cloud II isn’t displayed in the Playback Devices nor Recording devices. Got any ideas to why?
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