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‎04-19-2020 01:43 PM

HP Recommended
Product: Pavilion Game book

Hi everyone. I have a driver situation. Here is the problem: My laptop have B&O speaker and B&O driver. Yesterday ı deleted driver accidentally and ı couldn't find the driver on net.  I need that driver because without driver the sounds feel nice. Please help me

 
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2020 01:06 AM

HP Recommended

@Quazmat 

 

Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,


https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95512.exe

 

(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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4 REPLIES 4

‎04-19-2020 02:17 PM

HP Recommended

@Quazmat 

 

Before we can help, we need to know what EXACTLY is your Pavilion Game book ? Please use the following instructions to find out the model/product of your machine:


          https://support.hp.com/us-en/document/c03754824

               or

         https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-19-2020 02:20 PM - edited ‎04-19-2020 02:36 PM

HP Recommended

  @Banhien

HP Pavilion Gaming Notebook - 15-ak002nt

Was this reply helpful? Yes No

‎04-20-2020 01:06 AM

HP Recommended

@Quazmat 

 

Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,


https://ftp.hp.com/pub/softpaq/sp95501-96000/sp95512.exe

 

(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-20-2020 02:43 AM

HP Recommended

Thanks for your attention. I'm very glad to bought HP laptop

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