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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Folio 9480m
Microsoft Windows 7 (64-bit)

I recently started a new job and am befuddled by a laptop audio issue.  The Windows 7 HP Folio 9480m's audio works fine except when I dock it.  I am using dual DisplayPort monitors and with one disconnected, I can reinstall the current audio driver and audio is properly routed to the Acer monitor anytime the laptop is docked.  BUT when I connect the second monitor and dock the laptop, the audio system becomes confused and this is what appears in the Sound Control Panel:

 

Capture.PNG

 

What would normally be my DisplayPort audio is now a disembodied, non-working option.  I can even click Properties and do silly things like give it a name:

Capture.PNG

Since the dock has two DisplayPort jacks, I would think there's a solution, unless there's something weird about the monitors.  Is there a solution to this problem?  Thanks!

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