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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-12-2017 07:33 AM - last edited on ‎09-12-2017 11:09 AM by Retired

HP Recommended
Product: pavillon zv5000
Operating System: Microsoft Windows XP

i,

Since the reinstallation of XP pro on my old zv 5000, i have no sound

There is yellow points on the peripherics listing, and no driver for the audio device

I tried to install the realtek ac97 driver, but the pc shut down every time i try to do this, and restart normaly

So, i load it fully whith the "whithout bug mode" or "safe mode", after having desactivated the audio peripheric

Now, the same shut down (flash blue screen) occur at each windows launch

Could you tell me if i use the right driver please?

S/N : [edited]

P/N : PR991EA#ABF

ZV5463EA

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