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- HP Community
- Notebooks
- Notebook Audio
- Audio issue

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02-10-2025 01:17 PM
Hello after a Windows update my computer audio started having issues, it will reduce itself to zero I have tried everything from changing the sound settings on control panel but nothing, sometimes it would work and the audio play without reducing itself but after awhile it does that again, I don't know what to do
02-10-2025 04:55 PM
What is your machine ? Please try a clean install Audio driver
1. Download https://ftp.hp.com/pub/softpaq/sp156001-156500/sp156210.exe
and save on your computer
2. Use Device Manager to uninstall audio driver (if any),
3. Reboot machine,
4. Install downloaded file above,
5. Reboot machine.
Hope this helps.
Regards
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