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In my laptop audio jack,There's a stcked piece of a soung audio cable.I tried to to remove it before,but it didn;t work.So What should I do now.I'm looking foward to hearing from you'all.

Product name=Hp Laptop15s-du3xxx

1 REPLY 1
HP Recommended

Hi @senugalle,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It seems like you're dealing with a stuck piece of audio cable in the audio jack of your HP Laptop 15s. Here are a few steps you can try to resolve this.

 

  • Turn Off the Laptop: Make sure your laptop is powered off to avoid any electrical damage or accidental button presses.
  • Use Tweezers or a Small Tool: Gently use a pair of fine-tipped tweezers or a similar small tool to grip the stuck piece of the cable. Be very careful not to damage the audio jack or push the piece further inside.
  • Use Compressed Air: Sometimes blowing compressed air into the audio jack can help dislodge the stuck piece if it’s not too firmly wedged. Use short bursts to avoid damaging internal components.
  • Try a Paperclip: If the object is small and not deeply stuck, you can try straightening a paperclip and carefully nudging the piece out.
  • Apply a Small Amount of WD-40: If the piece seems jammed, applying a tiny amount of WD-40 (or similar lubricant) to the audio jack can help loosen it. Be sure to wipe off any excess to avoid getting it into the laptop's internals.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.