01-01-2018 06:56 PM - last edited on 01-01-2018 07:05 PM by Cheron
Help, I keep having my sound driver uninstall or disable itself.I have run the up date driver, disbled and enable the drivers on a daily basis. It is very annoying the every day I must go through this process just to have shound
System is HP Envy
i7 -7500U 64 bit
01-02-2018 03:07 PM
Hi @Soundless555 ,
Thank you for posting on HP Forums,
The Barachiel is at your service.
I understand you are in need of support,
I'll be glad to help you out, however, for an accurate solution I will need more details:
What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Have you attempted any steps on your own before posting on the HP Forums?
When was the last time it worked without these issues?
In the meantime, please try the steps mentioned on this link: Click here
Please reply with the details for further assistance.
Eager to help!
I am an HP Employee
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