Showing results for 
Search instead for 
Did you mean: 
Level 1
9 7 0 4
Message 1 of 2
Flag Post

Audio on integrated speakers is too quiet

HP Recommended
Example: Pavilion 15 CW 1012NA
Microsoft Windows 10 (64-bit)

I've got a brand new Pavillion Lap Top, tells me its complete with B&O sound. Trouble is, while sound is perfect through headphones, without headphones the sound is barely audible even when turned up to 100%. I put Netflix on, and for the first few seconds I get full sound, then it gets progressively quieter after that. If I turn vol to 50% there is no sound at all. I've read a bunch of forums, tried uninstalling driver and restarting, but not worked. Anyone any ideas? starting to lose my temper - should work straight out of the box, its brand new. 

Level 19
Level 19
94,717 93,374 12,271 26,101
Message 2 of 2
Flag Post
HP Recommended



Please do a clean install Audio software/driver, this should help.

(a) Download the following driver and save on your computer,

(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation