• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
pavilion 15-bc203nt
Microsoft Windows 10 (64-bit)

I upgraded my laptop(bc-203-nt) with ssd, then i clean install win10 from usb. Problems starts after that. The sound from the laptop speakers began to be low and when the bass sounds come in it getting really low levels. I tried to update sound drivers but nothing changed. I installed bios and realtek 6.0.1.8023 Rev.D driver from support.hp site then b&o control come's up and sounds improved a little more. But it still doesn't sound as good as before. They saying i should download drivers from hp recovery menager but i can't find hp recovery menager and some other softwere. What should i do now?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@brktkrgll 

 

bc-203nt is an invalid model/product. Is it an HP Pavilion - 15-bc203nt ? Its specs

 

             https://support.hp.com/au-en/document/c05489532

 

Please do a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100428.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

2 REPLIES 2
HP Recommended

@brktkrgll 

 

bc-203nt is an invalid model/product. Is it an HP Pavilion - 15-bc203nt ? Its specs

 

             https://support.hp.com/au-en/document/c05489532

 

Please do a clean install Audio software/driver, this should help.


   (a) Download the following driver and save on your computer,
                https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100428.exe

   (b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
   (c) Right click downloaded file and select Run as administrator,
   (d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
HP Recommended

yes its 15-bc203nt, it still don't show audio swich is that a problem or can i download this from somewhere ?

and last of all i cant find jumpstart and hp recovery menager is there any download file or should i open another question ?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.