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Malandruccolo87 Student
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Audio problem (only the right speaker works)

Hello,

 

I have been recently having issues with my audio device on my HP Elite X2 1012 G1. All of a sudden the left speaker stopped working so at the moment the sound comes out only from the right speaker. As a consequence, I launched the troubleshooting on my laptop but nothing wrong was found with the audio device. Then, I went online and on the HP support website I found out that there has been a vulnerability prolem with HP products regarding Conexant HD audiodrivers. Therefore, I downloaded the fixed software version for my laptop hoping to solve the problem but still only the right speaker is working. Is there anything else which can be done to sort this out? 

 

Thank you in advance.

 

Kind Regards,

 

Michele

 

 

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