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‎12-20-2019 02:34 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

My friend's computer voice and video are always out of sync. What's the reason? Does anyone know?

3 REPLIES 3

‎12-23-2019 05:45 PM

HP Recommended

@arya122378 Welcome to HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

Have you done all your Windows updates?

Have you run the Windows troubleshooter?

Does the issue occur on an external headphone or speaker as well?

 

While you respond to that, I recommend you download and install the latest Audio drivers and BIOS update for you PC: Click here to find and install.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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‎12-31-2019 01:58 AM

HP Recommended

Thank you very much for your help. I have forwarded the information to my friends.

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‎12-31-2019 11:20 AM

HP Recommended

@arya122378 That seems great, let me know how that pans out,

happy new year to you and your friends.

Riddle_Decipher
I am an HP Employee

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