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HP Recommended

I have this exact same problem with a HP Z Book touch screen.

 

I already fixed the problem before (not sure how) but now it is back.   This is an expensive machine - I expect basic sound !!!!

 

What can I do please ? 

1 REPLY 1
HP Recommended

I originally posted this problem.

Thank you to all who gave suggestions. However, I tried many things to try to solve my problem, and nothing worked. So I lived with it for awhile.

Then, while trying several things,  I eventually found the following, which seems to solve my problem:

 

Windows> ProgramFiles> Conexant >CNXT_AUDIO_HDA

     > Click on and run: UIU64a.exe

           which is:

                 Conexant Universal Device Install/Uninstall x64 Application

 

I ran this once, and it fixed my problem.

(The problem once reoccurred when I Restarted, so I ran UIU64a.exe. The problem went away, and it thus far has never returned.)

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