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MJeronimo
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Solved!

B&O Audio left speaker not working

HP Pavilion 15 au104np
Microsoft Windows 10 (64-bit)

I bought a HP Pavilion 15 AU104np a few weeks ago, it has Bang and Olufsen sound system, since I usually use phones I didn't realised that the left sound of the speakers is not working, i get sound on the right and a bit on the center but nothing on the left side 😕

Thank you for your help

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HP Support Agent
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Message 2 of 2
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Solved!

B&O Audio left speaker not working

Hello, @MJeronimo – Hope you are well 🙂

 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others.

 
I see that you are facing audio issues with the B&O speakers on your HP notebook. I will certainly do my best to assist you with this issue 🙂

 

Let’s first try to run the HP guided solutions which will help you to fix the issue on most scenarios. Follow the steps here: http://hp.care/2dp5pwy


If the issue persists, try the below-mentioned solutions:

 

Solution 1:

  • Right-click the speaker icon in the Taskbar and select 'Playback Devices'.
  • Left click the default device once to highlight it ( it's usually 'speakers & headphones' ) then click the Properties button.
  • Click the Enhancements tab and put a tick in the box next to 'Loudness Equalization'.
  • Click Apply to save the change and then click OK in all remaining windows and see if this has helped at all.

 

Solution 2:

  • Right-click the speaker icon in the Taskbar and select 'Playback Devices'.
  • Select the Communications tab up the top.
  • By default ‘when windows detects communications activity’ is set to ‘Reduce the volume of other sounds by 80%’.
  • Change this to ‘Do nothing’.
  • Press OK.

 

Let me know how that goes. I’ll watch for your reply!

Good luck 🙂


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DVortex
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