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conandoyle
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B&O experience does not wroking when headphone connected

HP Recommended
HP pavilion 15 dk 0162tx
Microsoft Windows 10 (64-bit)

B&O audio control app's B&O EXperience works when I use speaker

However it doesn't work when I use headphone

Is this normal? or do I have to fix the app?

I'm korean and I wanted to ask in korean HP notebook forum, but yesterday was the last day of the community

My english is so bad i know, but i'm hoping someone helps me...

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banhien
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Message 2 of 3
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@conandoyle wrote:

B&O audio control app's B&O EXperience works when I use speaker

However it doesn't work when I use headphone.


@conandoyle 

 

There is a link from software and hardware therefore B&O software should work with B&O hardware. Have you tried to use a B&O headphone ?

 

Regards.

Regards.

BH
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Prométhée
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Hello
We encountered this same problem in the French forum and I did not have the solution
Unfortunately had no time to test, I found this later:

https://support.hp.com/in-en/document/c05808740

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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