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domino1087
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Message 1 of 2
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Flag Post

B&o eq missing

HP Recommended
HP envy - 13-ah0047tx
Microsoft Windows 10 (64-bit)

I recently downloaded realtek audio and found the b&o app for hp. But realized it didnt have the eq system for audio control. I tried several ways to solve it, but due to the lack of information of my computer type in the web I wish I could get a solution for the eq

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@domino1087,

 

Welcome to the HP Support Community!

 

I recommend you uninstall the audio driver from device manager and then download and install the driver from the below link.

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92563.exe 

 

Uninstall: Here is how it is done.

  1. Start Control Panel, click Hardware and Sound, and then click Device Manager.
  2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
  3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
  4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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