Bad Experience + Internal Microphone isn't work effectively

[Ashraf_Zidan]

The internal microphone of the laptop is working with a very very low voice, it seems that it is buried under the screen, if i speak out loud, you can hear me talking but the voice is very very low like i'm buried under something

Also, i had a bad experience when i bought the laptop during 2018, in the specs, the laptop should obtain 2 GB DDR5 Graphics card while i recieved it with 2GB DDR3, and i was angry till i spoke to the support team, and they told me to give it back to the supplier and the supplier told me to give it to HP office, and the office refused to look at it.

Finally, i got a very good experience not to buy HP laptops again and not to recommend to anyone.

[KrazyToad]

@Ashraf_Zidan

I have gone through your Post and I understand your concerns

I will escalate your concerns to the appropriate team. We will need few information

I have sent you a private message. Please reply back with the requested information

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope

Thank you
 

[Ashraf_Zidan]

I hope that you can help with the things that other support team couldn't do.

[KrazyToad]

@Ashraf_Zidan

I have put your case across to the appropriate team and they will get back to you soon to resolve this concern

Thank you