Bang & Olufsen Audio Control Panel won't launch

[LANCEL0T]

[Riddle_Decipher · Accepted solution]

@LANCEL0T

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand the Bang & Olufsen Audio Control Panel isn't turning on anymore,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you attempt to reinstall the software?

If you haven't, please remove the software and try downloading and reinstalling the Realtek HD Audio software package on the following link - this should also reinstall the B&o guide:

http://ftp.hp.com/pub/softpaq/sp80501-81000/sp80538.exe

When the re-installation has completed,

restart the notebook.

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[LANCEL0T]

Thank you forthe prompt reply. 

Yes. The solution you suggested worked and solved the problem.

[Chimney_83]

Greetings @LANCEL0T, I am the @Chimney_83. It looks like you were interacting with @Riddle_Decipher, but he is out of the office today so I'll take over from here.

Thanks for the reply and glad to hear that the provided solution resolved the issue you were facing.

Please do post your technical queries on our Forums for assistance.