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Florio60
Level 2
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Message 1 of 2
198
Flag Post

Bang & Olufsen Experience (Audio control - output) greyed out

HP Recommended
HP Envy 17 ce0005nl
Microsoft Windows 10 (64-bit)

How can I turn on the B&O experience (in the output pane of the B&O audio control)?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Florio60,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know how to turn on the B&O experience.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Please share a screenshot of the Audio controls you see on the computer to assist you better.

 

Meanwhile, I recommend you uninstall the audio driver from the device manager and then download and install it from the below link.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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